trelirox.com

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We have received your request and will respond to the email address you provided, usually within one business day.

What happens next

  1. Our team reviews your message and checks the details you supplied.
  2. We reply to your email with the requested information or a follow-up question.
  3. If your request concerns a booking or order, we confirm availability and terms in writing before any payment.

Your rights and complaints

As a consumer in Ukraine you are entitled to clear pre-contract information, fair terms and an effective complaint procedure under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023.

If you are not satisfied with our response, you may file a complaint with the State Service of Ukraine for Food Safety and Consumer Protection. We acknowledge written complaints within the period required by law.

Personal data you submitted is processed on the basis of your consent and our legitimate interest in answering your enquiry, in line with Law of Ukraine No. 2297-VI 'On Protection of Personal Data' dated 01.06.2010. You may request access, correction or deletion of your data at any time.

Provider information

trelirox.com (PE)
Business Center 'Horizon', 12 Khreshchatyk Street
Kyiv, 01001, Ukraine
EDRPOU code: 84664304
Email: contact@trelirox.com
Phone: +380 936 970 9131
Managing Director: David Hansen

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